Retail Team Leader

Compass Group; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading catering company in the UK is seeking a Retail Team Leader to ensure the smooth running of operations at Eurest. Responsibilities include supervising culinary teams, preparing high-quality food, and maintaining exceptional customer service standards. The ideal candidate will have at least two years of catering experience, team management skills, and a Basic Food Hygiene certificate. Join a passionate team committed to delivering mindful and sustainable dining experiences at various workplaces.

Qualifications

• Minimum of two years of catering experience required.
• Experience managing teams in a similar role preferred.

Responsibilities

• Prepare delicious food to the highest standards.
• Supervise culinary and catering teams for excellent service.
• Communicate with line manager to monitor KPIs and targets.
• Represent the company and maintain a positive brand image.
• Liaise between customers and culinary/service teams.
• Support and train teams, leading from the front.
• Implement and review Health & Safety standards.

Skills

Great-tasting food knowledge

Exceptional customer service

Team management

Communication skills

Organisational skills

Motivation to upskill

Education

Basic Food Hygiene certificate

Job description

We're currently recruiting a dedicated Retail Team Leader to help ensure the smooth running of the operations in Eurest on a full time basis, contracted to 35 hours per week.

As a Retail Team Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Eurest? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious food to the highest standards
• Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Retail Team Leader will:

• Be passionate about great-tasting food and exceptional customer service
• Have a minimum of two years of catering experience
• Have experience managing teams in a similar role
• Hold a Basic Food Hygiene certificate
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

We connect workplaces to mindful, flavourful & planet-positive catering

At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030.

We're people-powered at Eurest

It’s an understatement to say that we’re passionate about what we do, which is why we’re committed to attracting the best and brightest people to join us - could that be you? Find out what makes joining Eurest so exciting

Job Reference: com/1012/93488001/52532299/R/WJ #Eurest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!