Retail Team Lead – K-Beauty Bath

Pureseoul; Birmingham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee discount

28 days holiday

Casual dress code

Pension scheme

Professional development

EAP platform

BrightXchange discounts

Job summary

PURESEOUL in Bath is seeking an Assistant Supervisor to support the day-to-day operations of our boutique store, ensuring smooth shop floor performance and exceptional customer service. You will act as a bridge between Sales Assistants, Managers and Head Office, lead daily stand-ups, delegate tasks, and step in as person in charge when required.

If you share our passion for Korean beauty and have retail experience, this is the perfect role.

Qualifications

• Retail or beauty industry experience with 1+ year in a leadership or keyholder role.
• Strong organisational skills and ability to prioritise tasks.
• Excellent interpersonal and communication skills.
• Ability to work under pressure and manage competing priorities.
• Customer-focused with a proactive mindset.

Responsibilities

• Motivate and support the Sales Assistant team to deliver excellent customer service.
• Delegate daily tasks and supervise onboarding and offboarding.
• Assist with recruitment and conduct interviews.
• Report staff sickness and arrange emergency cover.
• Manage returns, staff purchases and apply discounts.
• Ensure staff training and health & safety compliance.
• Lead daily stand-up meetings and align store priorities.
• Provide an engaging in-store experience for customers.

Skills

Leadership

People management

Organisational skills

Communication

Customer service

Multitasking

Team player

Job description

PURESEOUL in Bath is seeking an Assistant Supervisor to support the day-to-day operations of our boutique store, ensuring smooth shop floor performance and exceptional customer service. You will act as a bridge between Sales Assistants, Managers and Head Office, lead daily stand-ups, delegate tasks, and step in as person in charge when required.

If you share our passion for Korean beauty and have retail experience, this is the perfect role.