Retail Team Lead - Elevate Service & Lead a Positive Team

Compass Group UK; Stevenage; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Great perks

Learning and development opportunities

Job summary

Compass Group UK&I is hiring a dedicated Retail Supervisor to help ensure the smooth running of operations in a major High Street brand on a full-time basis, contracted to 35 hours per week. You will supervise front-line staff, check deliveries, and handle till operations with professionalism.

The role offers progression within a company that invests in its people and rewards those who go beyond the plate, with variable shifts and opportunities for learning and development.

Qualifications

• Experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great Customer Service.
• Team player and can-do attitude.
• Ability to work under pressure whilst maintaining a positive attitude.

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly.
• Supervising a team, creating a positive environment where the team feel welcomed and supported.
• Being a responsible key holder.
• Using the till, taking order and receiving payments.
• Assisting with weekly bookwork and any other duties that are necessary.
• Producing weekly rotas following the manager's guidelines.
• Placing orders for stock to maintain the correct stock levels.
• Delegating where necessary and ensuring the team are proactive at all times.
• Complying with Food Handling & Hygiene standards and Health & Safety regulations.

Skills

Team leadership

Customer service

Communication

Under pressure

Job description

Compass Group UK&I is hiring a dedicated Retail Supervisor to help ensure the smooth running of operations in a major High Street brand on a full-time basis, contracted to 35 hours per week. You will supervise front-line staff, check deliveries, and handle till operations with professionalism.

The role offers progression within a company that invests in its people and rewards those who go beyond the plate, with variable shifts and opportunities for learning and development.