Retail Team Lead: Drive Sales & Customer Experience

JD Group; Doncaster; Presencial; GBP 26 000 - 34 000; Tempo integral

Resumo da oferta

JD Group in Doncaster is seeking an Assistant Store Manager to support store success and deliver exceptional customer experiences. You will lead from the front, develop your team, and work with the Store Manager to drive performance and operational excellence.

You will coach colleagues, maintain high standards of presentation, handle core duties such as cash checks and stock audits, and help achieve ambitious sales targets while upholding company values and customer-centric service.

Qualificações

• Proven experience in retail management or supervisory roles, e.g., Assistant Store Manager or Supervisor.
• Ability to interpret KPI and sales data to support commercial decisions.
• Excellent verbal and written communication and strong interpersonal skills.
• Strong leadership with the ability to develop and guide colleagues.

Responsabilidades

• Support the Store Manager with daily store operations to help achieve sales targets and core KPIs.
• Lead and guide colleagues on the shop floor, allocating tasks and maintaining standards.
• Coach and develop staff with real-time feedback and clear expectations.
• Maintain high presentation and operational standards, including pricing accuracy and safety.

Conhecimentos

Leadership

KPI analysis

Communication

Retail supervision

Descrição da oferta de emprego

JD Group in Doncaster is seeking an Assistant Store Manager to support store success and deliver exceptional customer experiences. You will lead from the front, develop your team, and work with the Store Manager to drive performance and operational excellence.

You will coach colleagues, maintain high standards of presentation, handle core duties such as cash checks and stock audits, and help achieve ambitious sales targets while upholding company values and customer-centric service.