Retail Assistant - M&S

Compass Group PLC; England; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Competitive pay

Learning and development opportunities

Job summary

Compass Group PLC is seeking a part-time Retail Assistant to be the face of a major High Street brand. The role is 15 hours per week, with variable shifts, and a focus on delivering exceptional customer service and a positive brand experience.

You will assist customers, handle cash, and work as part of a friendly team in a fast-paced environment. This position offers opportunities for progression within a large employer that values its people and invests in development.

Qualifications

• Excellent customer service and communication skills.
• Ability to handle cash and operate a till accurately.
• Ability to work as part of a team in a busy environment.
• Flexible to work variable shifts including weekends.

Responsibilities

• Serve customers with a personalised, seamless experience.
• Be knowledgeable about products and provide engaging service.
• Represent the brand and maintain a positive image.
• Handle cash and process transactions accurately.
• Follow health and safety regulations.
• Take initiative and make decisions for customers.
• Work well as part of a team with strong communication.
• Demonstrate reliability and punctuality.

Skills

Customer service

Cash handling

Team player

Communication skills

Time management

Job description

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 15 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here’s an idea of what your shift patterns will be: Variable shifts. Here’s what you need to know before applying: Your key responsibilities will include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about our service and helping customers with natural, engaging service
• Representing M&S and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Health and Safety regulations Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate great timekeeping and reliability As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2910/91397001/52843514/BU #One Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!