Retail Supervisor: Lead Team, Drive Service Excellence

Toolstation Limited; Aston; À distance; GBP 22 000 - 26 000; Plein temps

Avantages offerts par ce poste

30 days holiday (22 + 8 bank holidays)

Company pension scheme

Bonus scheme

Cycle to work scheme

Discounts at Travis Perkins group

Family friendly policies

Résumé du poste

Toolstation Limited in Aston is seeking a Retail Supervisor for 40 hours per week. You will support the Store Manager, lead the team, and ensure excellent customer service across in-store and back-of-house tasks.

You'll manage deliveries, stock shelves and help drive sales in a fast-paced environment. The role suits proactive individuals who take pride in their work and enjoy working with a team.

Qualifications

• Demonstrate hard work and passion for delivering great service.
• Love of teamwork and willingness to muck in.
• Positive attitude to ensure a great customer experience.
• Reliable, flexible and fun to be around.
• Be yourself and bring your personality to work.

Responsabilités

• Support the Store Manager in their absence and coach the team to grow sales and hit targets.
• Check and unpack deliveries, stock shelves, clean the branch and assemble orders.
• Deliver great service with a smile, even when busy, and coach others.
• Ask questions and build relationships to ensure customers have everything they need.
• Maintain high branch standards and a welcoming, fun working environment.

Connaissances

Hard work

Team work

Positive attitude

Reliability

Customer service

Description du poste

Toolstation Limited in Aston is seeking a Retail Supervisor for 40 hours per week. You will support the Store Manager, lead the team, and ensure excellent customer service across in-store and back-of-house tasks.

You'll manage deliveries, stock shelves and help drive sales in a fast-paced environment. The role suits proactive individuals who take pride in their work and enjoy working with a team.