Retail Supervisor - Lead, Coach & Drive Sales

Toolstation; Nechells; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

30 days holiday (22 + 8 in lieu)

Company pension scheme

Bonus scheme

Cycle to work scheme

Save and buy as you earn

20% discounts across Travis Perkins

Financial education and support

Recognition awards

Discounts at 1000+ retailers

Family friendly policies

Job summary

Toolstation is seeking a Retail Supervisor for the Aston branch. You will support the Store Manager, supervise staff, manage deliveries, and stock shelves while delivering excellent customer service. You will help create a lively, reliable team environment with a focus on growth and great store standards.

Role requires early starts and late finishes in a busy retail setting. We offer development opportunities, a strong benefits package, and a path to leadership within the Travis Perkins Group.

Qualifications

• Customer service skills to deliver great store experiences.
• Ability to lead and motivate a team in a retail environment.
• Willingness to coach peers to achieve targets.

Responsibilities

• Supporting the Store Manager in their absence and guiding the team.
• Receiving deliveries, stocking shelves, and maintaining branch standards.
• Delivering a friendly, ongoing customer experience with a smile.
• Ensuring product availability and building relationships with customers.
• Working hard to create a positive, collaborative shop floor culture.
• Demonstrating a positive attitude and reliability during shifts.
• Be prepared to muck in and help across tasks as needed.

Skills

Customer service

Team leadership

Coaching

Flexibility

Reliability

Job description

Toolstation is seeking a Retail Supervisor for the Aston branch. You will support the Store Manager, supervise staff, manage deliveries, and stock shelves while delivering excellent customer service. You will help create a lively, reliable team environment with a focus on growth and great store standards.

Role requires early starts and late finishes in a busy retail setting. We offer development opportunities, a strong benefits package, and a path to leadership within the Travis Perkins Group.