Retail Supervisor: Lead Team, Drive Experience, Earn Bonuses

Wickes; Ipswich; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Annual bonus up to 5%

Gain share £300/month

Pension contribution up to 10%

35 days holiday including 8 bank Hdays

Colleague discount 20%

Life assurance

Job summary

Wickes in Ipswich is seeking a dedicated retail team member to lead daily store operations while supporting the team to deliver outstanding customer service. You will act as a key holder, supervise routine tasks, and help ensure the store runs smoothly from opening to close.

The role offers strong learning and development opportunities, a comprehensive benefits package, and the chance to grow within a busy home improvement retailer.

Qualifications

• Experience training new team members.
• Experience supporting scheduling rotas.
• Experience as a key-holder.
• Strong customer service mindset.

Responsibilities

• Motivate, guide and support colleagues to deliver the best customer experience.
• Act as key holder and supervise store tasks.
• Fulfil orders and ensure the store is clean and organized.

Skills

Customer service

Team leadership

Staff training

Scheduling rotas

Key-holder duties

Job description

Wickes in Ipswich is seeking a dedicated retail team member to lead daily store operations while supporting the team to deliver outstanding customer service. You will act as a key holder, supervise routine tasks, and help ensure the store runs smoothly from opening to close.

The role offers strong learning and development opportunities, a comprehensive benefits package, and the chance to grow within a busy home improvement retailer.