Customer Experience Assistant - Growth & Benefits

Wickes; Essex; On-site; GBP 14,000 - 20,000; Part time

Benefits offered by this job

Gain share bonus

Up to 10% employer pension

35 days annual leave

Staff discount 20%

Cycle to work

Job summary

Wickes in Essex is seeking a customer-focused team member for a 30-hour week, including Sundays. You’ll help customers, keep stock in the right place and ensure a smooth checkout experience with a friendly, can-do attitude.

You’ll receive training, support and opportunities for development, plus a benefits package including a monthly gain share bonus, pension contributions, generous leave and staff discounts.

Qualifications

• Experience in a customer-facing role is preferred.
• Strong focus on delivering high levels of service.

Responsibilities

• Assist customers and answer questions to ensure a positive experience.
• Keep shelves stocked and prices accurate.
• Support checkout and store operations as needed.

Skills

Customer service

Retail experience

Friendly communication

Job description

Wickes in Essex is seeking a customer-focused team member for a 30-hour week, including Sundays. You’ll help customers, keep stock in the right place and ensure a smooth checkout experience with a friendly, can-do attitude.

You’ll receive training, support and opportunities for development, plus a benefits package including a monthly gain share bonus, pension contributions, generous leave and staff discounts.