Retail Supervisor: Lead Team & Drive Excellent Service

Cotswold Outdoor Group; Cambridge; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

40–60% staff discount

33 days holiday

Wellbeing support

Perkbox membership

Company pension

Hands-on experience

Leadership training

Career progression

Job summary

Cotswold Outdoor Group is seeking a Retail Supervisor to support a high-energy team and keep the store running smoothly. You will lead by example, assist customers with expert services like boot fitting, and mentor new colleagues on a rotating schedule including weekends.

The role offers a competitive hourly rate of £13.50, a strong staff discount, and a clear path for progression. Join a fast-paced outdoors retailer with a focus on service and teamwork.

Qualifications

• Has experience as a retail supervisor or in a similar supervisory role.
• Confident handling responsibility and solving problems.
• Leads by example and builds strong connections with their team.

Responsibilities

• Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity.
• Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis.
• Mentor new colleagues and help onboard them confidently.
• Manage store opening and closing duties as a key holder.
• Carry out cashing up duties accurately and efficiently.
• Lead in the absence of the Store or Assistant Store Manager.
• Keep the store safe, compliant and running efficiently.
• Bring energy, organisation and motivation to your team.

Skills

Retail supervision

Customer service

Team leadership

Problem solving

Cash handling

Tools

POS systems

Job description

Cotswold Outdoor Group is seeking a Retail Supervisor to support a high-energy team and keep the store running smoothly. You will lead by example, assist customers with expert services like boot fitting, and mentor new colleagues on a rotating schedule including weekends.

The role offers a competitive hourly rate of £13.50, a strong staff discount, and a clear path for progression. Join a fast-paced outdoors retailer with a focus on service and teamwork.