Outdoor Retail Team Leader — 32h/wk, 40–60% Discount

Cotswold Outdoor Ltd.; Cirencester; Hybrid; GBP 16,000 - 19,000; Part time

Benefits offered by this job

Staff discount 40–60%

Performance bonus up to £750/year

Progression pathways and training

33 days holiday pro rata

Wellbeing support services

Perkbox membership

Company pension

Job summary

Cotswold Outdoor Ltd. is seeking a Retail Supervisor to lead a busy store team and deliver exceptional customer service on the shop floor. You’ll mentor colleagues, handle opening/closing duties as a key holder, and ensure smooth cashing up and store operations.

This hands-on role requires strong leadership, resilience under pressure and a passion for outdoor retail. A competitive hourly rate, staff discounts, and progression opportunities are included.

Qualifications

• Experience as a retail supervisor or in a supervisory role.
• Confident handling responsibility and solving problems.
• Leads by example and builds strong connections with their team.
• Stays focused under pressure and can juggle tasks.
• Hands-on in a busy, customer-focused environment.

Responsibilities

• Lead and guide a store team to deliver excellent service.
• Provide expert services on the shop floor (e.g., boot fittings, gait analysis).
• Mentor new colleagues and onboard them confidently.
• Perform opening/closing duties as a key holder and manage cashing up.
• Lead in the absence of Store/Assistant Store Manager and ensure store safety and efficiency.
• Keep the store running smoothly with energy and organisation.

Skills

Retail supervision

Customer service

Team leadership

Problem solving

Hands-on

Job description

Cotswold Outdoor Ltd. is seeking a Retail Supervisor to lead a busy store team and deliver exceptional customer service on the shop floor. You’ll mentor colleagues, handle opening/closing duties as a key holder, and ensure smooth cashing up and store operations.

This hands-on role requires strong leadership, resilience under pressure and a passion for outdoor retail. A competitive hourly rate, staff discounts, and progression opportunities are included.