Outdoor Retail Supervisor - Lead & 40-60% Staff Discount

Cotswold Outdoor Ltd.; Bath; Hybrid; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Hourly pay £13.78

Bonus up to £750/year

40–60% staff discount

33 days holiday

Wellbeing support

Perkbox membership

Company pension

Hands-on experience

Job summary

Cotswold Outdoor Ltd. in Bath is seeking a Retail Supervisor to lead a team, deliver excellent service and keep the store running smoothly. You’ll be the go-to on the floor, mentor staff and handle key holder duties with confidence.

You’ll use expertise in boot fitting and gait analysis, ensure accurate cash handling, and maintain a safe, efficient store environment. This is a hands-on, customer-focused leadership role within a vibrant outdoor retailer.

Qualifications

• Experience as a retail supervisor or in a similar supervisory role.
• Confident handling of responsibility and problem solving.
• Leads by example and builds strong connections with the team.
• Stays focused under pressure and manages multiple tasks.
• Hands-on in a busy customer-focused environment.

Responsibilities

• Guide and support the team to deliver excellent customer service.
• Lead on the shop floor and step in to run store when needed.
• Mentor new colleagues and onboard them confidently.
• Manage opening and closing duties as a key holder.
• Accurately cash up and handle till operations.
• Maintain store safety, compliance and smooth operation.
• Bring energy, organisation and motivation to the team.

Skills

Retail supervision

Customer service

Leadership

Problem solving

Team mentorship

Tools

Boot fitting

Gait analysis

Job description

Cotswold Outdoor Ltd. in Bath is seeking a Retail Supervisor to lead a team, deliver excellent service and keep the store running smoothly. You’ll be the go-to on the floor, mentor staff and handle key holder duties with confidence.

You’ll use expertise in boot fitting and gait analysis, ensure accurate cash handling, and maintain a safe, efficient store environment. This is a hands-on, customer-focused leadership role within a vibrant outdoor retailer.