Retail Supervisor: Lead, Service & Store Excellence

Jd Groupfounded; Spital; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount

Colleague Bike Discount

Discounted Gym membership

Personal development opportunities

Access to Apprenticeships

Job summary

JD Sports is seeking a Supervisor to enhance the shop floor experience by delivering outstanding service and supporting operations. You will lead by example, ensuring that the store maintains high standards in customer service and presentation.

The role demands a hands-on approach in guiding colleagues and delivering promotional tasks effectively. Join JD Sports and be part of a vibrant team committed to operational excellence and customer satisfaction.

Qualifications

• Previous supervisory or team-leader experience in fast-paced retail.
• Strong communication skills to guide and support colleagues.
• Excellent attention to detail with high service standards.

Responsibilities

• Deliver excellent JD service by supporting customers and resolving queries.
• Maintain strong visual and operational standards on the shop floor.
• Assist with daily operational duties as directed by Store Management.

Skills

Supervisory experience

Strong communication

Attention to detail

Customer resolution skills

Retail awareness

Job description

JD Sports is seeking a Supervisor to enhance the shop floor experience by delivering outstanding service and supporting operations. You will lead by example, ensuring that the store maintains high standards in customer service and presentation.

The role demands a hands-on approach in guiding colleagues and delivering promotional tasks effectively. Join JD Sports and be part of a vibrant team committed to operational excellence and customer satisfaction.