Retail Supervisor - Growth Role with Balanced Weekend Hours

Zachary Daniels; Camden Town; On-site; GBP 27,000 - 28,000; Full time

Job summary

Zachary Daniels is seeking a Supervisor in Camden to help run daily store operations and deliver excellent customer service. This hands-on role involves engaging with customers, guiding enquiries to sales, and maintaining high standards while working toward store KPIs.

The position emphasizes work-life balance with full-time hours and some weekend shifts included in the rota. Progression opportunities exist within a growing retail business across the UK and Europe.

Qualifications

• Experience in retail or customer-focused environment.
• Comfortable working toward sales targets and KPIs.
• Supervisory or management experience is advantageous but not essential.
• Willingness to work some weekends as part of the rota.

Responsibilities

• Deliver an outstanding level of customer service.
• Manage customer enquiries in person, over the phone and online.
• Convert enquiries into sales and achieve individual and store KPIs.
• Support the day-to-day running of the store.
• Maintain company, brand and operational standards.
• Ensure health and safety procedures are followed at all times.
• Assist with administration, customer accounts and general store operations.
• Take additional responsibility for the store when required.
• Help create a positive, professional and customer-focused environment.

Skills

Customer service

Retail sales

Target-driven

Job description

Zachary Daniels is seeking a Supervisor in Camden to help run daily store operations and deliver excellent customer service. This hands-on role involves engaging with customers, guiding enquiries to sales, and maintaining high standards while working toward store KPIs.

The position emphasizes work-life balance with full-time hours and some weekend shifts included in the rota. Progression opportunities exist within a growing retail business across the UK and Europe.