Retail Supervisor: Lead Team, Drive Sales & Service

Zachary Daniels; Bicester; On-site; GBP 20,000 - 33,000; Full time

Job summary

Zachary Daniels in Bicester is seeking a Fashion Supervisor to drive store performance, lead a dynamic team on the shop floor, and deliver outstanding customer service.

Reporting to the Store Manager, you will drive turnover and revenue while managing KPIs, including wages, wastage and shrinkage, and champion Health & Safety policies; maintain presentation and stock control to uphold brand standards.

Qualifications

• Previous experience in a fast-paced retail environment.
• Proactive, hands-on leadership on the shop floor.
• Excellent communication, planning and motivational skills.
• Results-driven with a passion for customer service.

Responsibilities

• Oversee the daily operations of your department.
• Step in as Duty Manager when the Store Manager is away.
• Collaborate with management to achieve company KPIs.
• Motivate your team to deliver exceptional customer service.
• Maintain high standards of presentation, stock control, and compliance.
• Ensure adherence to all Health & Safety policies.

Skills

Leadership

Customer service

Communication

Planning

Job description

Zachary Daniels in Bicester is seeking a Fashion Supervisor to drive store performance, lead a dynamic team on the shop floor, and deliver outstanding customer service.

Reporting to the Store Manager, you will drive turnover and revenue while managing KPIs, including wages, wastage and shrinkage, and champion Health & Safety policies; maintain presentation and stock control to uphold brand standards.