Retail Supervisor — Flexible Hours & Growth Impact

Oliver Bonas Limited; Bath; Hybrid; GBP 22,000 - 26,000; Part time

Benefits offered by this job

Generous employee discount up to 60%

24 hour employee assistance programme

Flexible holiday – 30 days

Annual discretionary profit related NC

Westfield Health Cash Plan or Private

Pension plan

Refer a Friend incentive

EDI network and support

Mental Health First Aider

360L eLearning platform

Free refreshments in store

Job summary

Oliver Bonas Limited is looking for a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards.

This role offers a flexible contract with a fixed number of hours per week across a variety of days and shifts. The rota will be communicated in advance by your line manager, and OB is open to conversations about flexible working.

Qualifications

• Experience in retail at supervisor or key holder level.
• Positive, vibrant attitude with willingness to learn.
• Strong organisational and multitasking abilities with commercial awareness.

Responsibilities

• Contribute to sales growth through commercial analysis (footfall, conversions, and KPIs).
• Ensure the team understands store targets and current performance and their impact on KPIs.
• Deliver exceptional customer experiences and lead by example.
• Hold daily briefings on targets and focuses in the Store Manager's absence.
• Support the team when the manager is absent.
• Follow cash handling procedures including till transactions and cashing up.
• Review replenishment regularly to keep top sellers available and store merchandised to standards.
• Follow all health, safety and security guidelines.

Skills

Retail supervisor experience

Customer service

Team leadership

Job description

Oliver Bonas Limited is looking for a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards.

This role offers a flexible contract with a fixed number of hours per week across a variety of days and shifts. The rota will be communicated in advance by your line manager, and OB is open to conversations about flexible working.