Retail Supervisor – Elevate the Fan Experience

Fanatics Inc.; St Andrews; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive benefits package

On-site store at St Andrews

Job summary

Fanatics Commerce in St Andrews seeks a Retail Supervisor to lead the front-line selling at the R&A Golf Store, delivering an outstanding fan experience. You will drive store performance, coach the team, and maintain engaging merchandising while focusing on customer service.

The role involves day-to-day operations, targets, and a rotating schedule including weekends and shifts. You will collaborate with a passionate team to uphold Fanatics' standards and growth.

Qualifications

• Experience in supervisor level or senior retail role within a high-street retailer.
• Background in ladies fashion or high-end merchandising.
• Experience delivering customer-focused KPIs.
• Understanding of profit and loss considerations.
• Strong teamwork and collaboration skills.
• Good time management and organizational skills.
• Willingness to develop and meet deadlines.

Responsibilities

• Oversee day-to-day store operations and drive financial targets.
• Lead, train and develop store team to deliver world-class service.
• Engage customers and ensure high standards of merchandising and presentation.
• Execute sales and operations plans to drive revenue and profitability.
• Support back-of-house operations and stockroom organization.
• Utilize business metrics to guide decisions and actions.
• Communicate expectations and provide feedback to the team.

Skills

Retail supervision

Merchandising

Customer KPIs

P&L understanding

Team player

Time management

Development mindset

Job description

Fanatics Commerce in St Andrews seeks a Retail Supervisor to lead the front-line selling at the R&A Golf Store, delivering an outstanding fan experience. You will drive store performance, coach the team, and maintain engaging merchandising while focusing on customer service.

The role involves day-to-day operations, targets, and a rotating schedule including weekends and shifts. You will collaborate with a passionate team to uphold Fanatics' standards and growth.