Retail Supervisor — Covent Garden | Growth Path & Perks

Finisterre Uk Limited; St. Agnes; Presencial; GBP 29 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days holiday per year

Birthday day off

Volunteer days (up to 3)

Resumo da oferta

Finisterre Uk Limited is seeking an experienced Retail Supervisor for our Covent Garden store. You will support the management team in daily operations, lead customer experiences, and drive performance with a proactive approach.

You’ll mentor the team on product knowledge, visual standards, and store procedures, ensuring exceptional service and a welcoming atmosphere for both loyal customers and new visitors.

Qualificações

• Previous leadership experience in a customer-focused environment.
• Strong customer service ethos and ability to train others.
• Proven track record of working toward targets and KPIs.
• Good knowledge of retail operations and procedures.
• Passion for the sea and Finisterre brand values; care for the planet.
• People-focused, detail-oriented and able to lead by example.

Responsabilidades

• Lead store team to deliver exceptional customer service and training.
• Oversee stock control, cash handling, and store operations.
• Drive daily targets and KPI achievements through visual merchandising and commercial initiatives.
• Support and coach team members, build relationships with customers and the Finisterre community.

Conhecimentos

Leadership

Customer service

KPI achievement

Retail operations

Communication

Descrição da oferta de emprego

Finisterre Uk Limited is seeking an experienced Retail Supervisor for our Covent Garden store. You will support the management team in daily operations, lead customer experiences, and drive performance with a proactive approach.

You’ll mentor the team on product knowledge, visual standards, and store procedures, ensuring exceptional service and a welcoming atmosphere for both loyal customers and new visitors.