Store Supervisor - Lead Customer Experience & Team Growth

deckers; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Uniform Allowance

Discount off Deckers brands

Job summary

UGG in Covent Garden is seeking a Supervisor to support a team in delivering personalised shopping experiences and brand-aligned service. You will manage daily store operations, cash handling, inventory checks and adherence to Visual Merchandising guidelines.

The role emphasizes coaching, customer engagement and maintaining a positive, professional store environment in a fast-paced retail setting.

Qualifications

• Experience working in a customer facing role.
• Previous Retail Supervisor experience is a plus.

Responsibilities

• Support the Store Manager and Assistant Store Manager to create a positive environment.
• Lead store walks with senior management in the absence of Store Manager.
• Ensure the highest level of customer service possible.
• Open and close the store and ensure trading safely and legally.

Skills

Customer service

Communication

Problem solving

Leadership

Retail experience

Job description

UGG in Covent Garden is seeking a Supervisor to support a team in delivering personalised shopping experiences and brand-aligned service. You will manage daily store operations, cash handling, inventory checks and adherence to Visual Merchandising guidelines.

The role emphasizes coaching, customer engagement and maintaining a positive, professional store environment in a fast-paced retail setting.