Retail Team Lead: Covent Garden Store

Finisterre UK Limited; Greater London; Presencial; GBP 29.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday + 8 bank holidays

Discretionary bonus scheme

Nest pension

60% product discount

30% Friends and Family discount

Enhanced family leave

Life assurance + wellbeing platform

Wellbeing resources & counselling

Sea Tuesday (sea-related time)

Learning library & training

Company social events

Descripción de la vacante

Finisterre in Covent Garden is seeking an experienced Retail Supervisor to support the store management in the day-to-day running, take responsibility for key areas such as visual merchandising, operations, and customer experience, and help the team meet store targets.

You will lead by example, develop product knowledge, train staff, manage stock and cash procedures, coordinate events, and build relationships with customers and the local Finisterre community to drive sales and loyalty.

Formación

• Leadership experience in customer-focused environments.
• Strong understanding of exceptional customer service and store operations.
• Ability to work towards targets and KPI s while developing the team.

Responsabilidades

• Model exceptional customer service and train shop floor staff.
• Oversee visual merchandising, stock control, cash handling, and stock replenishment.
• Support store management to deliver sales, KPI s and community initiatives.
• Lead by example, build relationships with customers and the local Finisterre community.

Conocimientos

Leadership

Customer service

Targets & KPIs

Retail operations

People person

Attention to detail

Descripción del empleo

Finisterre in Covent Garden is seeking an experienced Retail Supervisor to support the store management in the day-to-day running, take responsibility for key areas such as visual merchandising, operations, and customer experience, and help the team meet store targets.

You will lead by example, develop product knowledge, train staff, manage stock and cash procedures, coordinate events, and build relationships with customers and the local Finisterre community to drive sales and loyalty.