Retail Supervisor

LLOYD'S REGISTER INTERNATIONAL; Stratford-upon-Avon; On-site; GBP 15,000 - 19,000; Part time

Job summary

Shakespeare Birthplace Trust is seeking a part-time Retail Supervisor to join the Shakespeare's Birthplace Shop and Bookshop and Anne Hathaway’s Cottage teams in Stratford-upon-Avon. You will support the Retail Manager, engage with visitors, and contribute to hitting retail targets with strong merchandising and customer service skills.

The role is 24.5 hours per week with a closing date of 20 September 2026 and interviews on 24 September 2026, in Stratford-upon-Avon.

Qualifications

• Experience of working in a busy shop.
• Knowledge of merchandising and display.
• Proactive, enthusiastic communicator with excellent customer service skills.

Responsibilities

• Support the Retail Manager and be a key member of the retail team.
• Engage with visitors and customers from around the world in a dynamic retail environment.
• Help achieve retail targets through motivating others and delivering great service.

Skills

Retail experience

Merchandising

Customer service

Job description

Retail Supervisor

17,071.60 GBP annually

Location The Shakespeare Centre, Henley Street Stratford-upon-Avon Warwickshire CV37 6QW United Kingdom

This job ends on 20 September 2026

Celebrating Shakespeare is at the heart of everything we do.

We are looking to recruit a part-time Retail Supervisor, working an average of 24.5 hours per week, to join the team at Shakespeare's Birthplace Shop and Bookshop on Henley Street and Anne Hathaway’s Cottage in Shottery, both within Stratford-upon-Avon.

Supporting the Retail Manager, you will be a key member of the retail team. Working in a dynamic retail environment, you will be engaging with visitors and customers from around the world.

You will have a passion for retail, experience of working in a busy shop and possess the ability to motivate others to achieve retail targets. You will also have knowledge and experience of merchandising and display. You will have a proactive approach and be an enthusiastic and confident communicator with excellent customer service skills.

The closing date for applications is Sunday 20 September 2026, and interviews will take place on Thursday 24 September 2026, in-person in Stratford-upon-Avon.

The Shakespeare Birthplace Trust is committed to encouraging equality, diversity, inclusion and belonging (EDIB) in our recruitment practices and in the working practices of our staff and volunteers.

JD - Retail Supervisor - August 2025.pdf

GI - Retail Supervisor - PT, Perm - August 2026.pdf

Skills for the job

Benefits