Property Services Manager

LLOYD'S REGISTER INTERNATIONAL; Stratford-upon-Avon; On-site; GBP 32,000 - 40,000; Full time

Job summary

The Shakespeare Birthplace Trust is seeking a full-time Property Services Manager to lead our Estates Team across Stratford-upon-Avon, managing reactive, cyclical and compliance maintenance programmes for historic properties. You will also oversee the Property Services Helpdesk and ensure efficient administrative support to Estates.

You will supervise the Property Services Assistant, the Cleaning Team Leader and the Estates Administrator, while driving energy use management and cost-effective

Qualifications

• In-depth knowledge of reactive, cyclical and compliance maintenance programmes.
• Experience managing property services and helpdesk operations.
• Proven ability to manage energy use and cost-effective utility contracts.
• Experience supervising a team including a contracts and admin staff.

Responsibilities

• Manage reactive, cyclical and compliance maintenance programmes for Estate properties.
• Oversee Property Services Helpdesk and respond to enquiries.
• Lead the centralised Cleaning Team and supervise contractors.
• Maintain property records, finance records and sustainability reporting.

Skills

Driver's license

First Aid at Work

People management

Facilities management

Job description

Property Services Manager

32,000.00 ~ 40,000.00 GBP annually

Location The Shakespeare Centre, Henley Street Stratford-upon-Avon Warwickshire CV37 6QW United Kingdom

This job ends on 20 September 2026

Celebrating Shakespeare is at the heart of everything we do.

The Trust is looking to recruit a full-time Property Services Manager to join our busy Estates Team working in the historic Shakespeare family homes, and a number of other operational buildings across Stratford-upon-Avon.

In this varied role you will be a key member of the team, managing the reactive, cyclical and compliance maintenance programmes relating to all property and land within the Estate. The role is responsible for the management of the Property Services Helpdesk enquiry and telephone response services, responding to and delivering appropriate facilities management services, compliance and general maintenance services, including upkeep of property records, associated finance records and the statutory reporting on sustainability targets for the Trust, whilst also delivering an efficient and effective administrative support service to Estates as a whole.

The role is responsible for the management and active monitoring of the Trust’s use of energy in all forms, by proactively ensuring our utility and vehicle contracts are cost effective and sustainable. The post is also responsible for managing the Trust’s centralised Cleaning Team, plus maintenance, facilities and cleaning contractors as required.

The role directly manages Property Services Assistant, the Cleaning Team Leader and the Estates Administrator in order to ensure efficient delivery of all services provided by Property Services.

To be successful you will hold an IOSH/NEBOSH Managing Safely or similar qualification and a current PAL IPAF Certification. You will have a clean driver’s license and a First Aid at Work certificate. You will hold or be willing to qualify for a SSSTS or SMSTS Certification.

In return, we can promise you that no two days will be the same. You will be working within our iconic Grade 1 and 2 listed buildings, plus some other quirky buildings, and see behind the scenes that few others get to see.

The closing date for applications is Sunday 20 September 2026 with interviews taking place on Thursday 1 October 2026 in-person in Stratford-upon-Avon.

The Shakespeare Birthplace Trust is committed to encouraging equality, diversity, inclusion and belonging (EDIB) in our recruitment practices and in the working practices of our staff and volunteers.