Retail Supervisor

Shakespeare; Stratford-upon-Avon; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Employee Discount

Free Parking

Health and Well-being Programme

Store Discount

Job summary

Shakespeare Birthplace Trust in Stratford-upon-Avon is recruiting a part-time Retail Supervisor to join the team at Shakespeare's Birthplace Shop and Bookshop on Henley Street and Anne Hathaway's Cottage in Shottery.

You will support the Retail Manager, motivate the team, engage with visitors from around the world, and apply your passion for retail, merchandising and display to help achieve sales targets.

Qualifications

• Experience of working in a busy shop
• Passion for retail and customer service
• Ability to motivate others to achieve retail targets
• Knowledge and experience of merchandising and display
• Proactive approach and enthusiastic, confident communicator

Responsibilities

• Support the Retail Manager and be a key member of the retail team.
• Engage with visitors and customers from around the world in a dynamic retail environment.

Skills

Adaptability

Commercial Awareness

Communication skills

Customer Service

Dependability

Time management

Initiative

Numeracy

Problem Solving

Teamwork

Collaboration

Job description

Celebrating Shakespeare is at the heart of everything we do.

We are looking to recruit a part-time Retail Supervisor, working an average of 24.5 hours per week, to join the team at Shakespeare's Birthplace Shop and Bookshop on Henley Street and Anne Hathaway's Cottage in Shottery, both within Stratford-upon-Avon.

Supporting the Retail Manager, you will be a key member of the retail team. Working in a dynamic retail environment, you will be engaging with visitors and customers from around the world.

You will have a passion for retail, experience of working in a busy shop and possess the ability to motivate others to achieve retail targets. You will also have knowledge and experience of merchandising and display. You will have a proactive approach and be an enthusiastic and confident communicator with excellent customer service skills.

The closing date for applications is Sunday 20 September 2026, and interviews will take place on Thursday 24 September 2026, in-person in Stratford-upon-Avon .

We will send you a confirmation email once you have sent your online application, where you will be able to complete your profile in full.

The Shakespeare Birthplace Trust is committed to encouraging equality, diversity, inclusion and belonging (EDIB) in our recruitment practices and in the working practices of our staff and volunteers.

Please download to view supporting documents below.

JD - Retail Supervisor - August 2025.pdf

GI - Retail Supervisor - PT, Perm - August 2026.pdf

Skills for the job

• Adaptability


• Commercial Awareness


• Communication and interpersonal skills


• Customer Service


• Dependability and time management


• Initiative


• Numeracy


• Problem Solving


• Teamwork and Collaboration

Company Events

• Employee Discount


• Free Parking
  
• Health and Well-being Programme


• Store Discount