Retail Supervisor

Wickes; Sefton; On-site; Full time

Job summary

An established industry player is opening a brand new store in Southport, seeking enthusiastic individuals to join their team. In this exciting role, you will prioritize safety while motivating and guiding your colleagues to deliver exceptional customer service. As a key holder, you will supervise daily operations, ensuring the store is well-maintained and customers receive the assistance they need. With a focus on career growth, you'll benefit from a supportive environment and an attractive benefits package, including bonuses, pension contributions, and ample annual leave. If you're ready to embark on a rewarding journey, this is the opportunity for you!

Benefits

Up to 5% annual bonus

Up to £300 per month gain share bonus

Up to 10% employer pension contribution

Up to 35 days of annual leave

20% colleague discount

Save-as-you-earn scheme

Cashback health scheme

Cycle to work

Life assurance

Financial Education & loans

Qualifications

• Experience in training new team members and supporting scheduling.
• Passionate about delivering exceptional customer service.

Responsibilities

• Motivate and support colleagues to achieve the best customer experience.
• Supervise the team to complete routine tasks and ensure store readiness.

Skills

Customer Service

Team Leadership

Training and Development

Motivation

Job description

Brand new store opening in Southport!

About the role...

Whatever the day brings, safety will be your first priority. You’ll motivate, guide, and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders, or making sure every customer finds help, you’ll be there to drive success.

Permanent and Full-time, 39 hours per week.

Kew Retail Park, Southport, Lancashire, PR8 5R

About you...

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas, or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

If you are 21 yrs and over: £12.86 per hour, 18 yrs - 20 yrs: £12.13 per hour, and under 18 yrs: £9.35 per hour.

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working, you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.

Apply now!

Vacancy Reference#

Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries or direct CV applications cannot be accepted via this form.