Supervisor

Zachary Daniels Recruitment; Harrogate; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Staff discount

Career progression

Job summary

Zachary Daniels Recruitment is seeking a Supervisor for a premium retail store in Harrogate. You will lead day-to-day store operations, inspire the team, and help create a welcoming space that customers genuinely enjoy.

The role focuses on delivering exceptional service, maintaining brand standards, and driving sales while managing stock and safety policies. The successful candidate will be an experienced retail leader with a passion for premium lifestyle products, capable of motivating staff

Responsibilities

• Motivating, supporting, and developing a strong, engaged team.
• Deliver a high level of personalised customer service while reflecting brand standards.
• Drive the team towards sales, KPI, and profitability goals, identifying opportunities to improve performance.
• Ensure the store maintains high standards in visual merchandising and daily operations.
• Oversee stock control, staff scheduling, health and safety, and adherence to policies.
• Be an ambassador for the brand and customer experience at all times.

Job description

Supervisor | Premium Retail | Up to £34,000 + Benefits

Are you a people person with a passion for great retail and creating a lovely experience for customers? We're looking for an enthusiastic Supervisor to join a growing, design-led retail business.

You'll be hands-on in the day-to-day running of the store, supporting and inspiring the team, and helping to create a welcoming space that customers genuinely enjoy spending time in.

If you're an experienced retail leader who loves working with people, has an eye for detail and is ready to take the next step in your career, we'd love to hear from you.

Key Responsibilities of the Supervisor

• Motivating, supporting, and developing a strong, engaged team.
• Deliver a high level of personalised customer service while ensuring the brand’s image, values, and standards are consistently reflected.
• Drive the team towards sales, KPI, and profitability goals, proactively identifying ways to improve performance and maximise opportunities.
• Ensure the store maintains excellent standards in visual merchandising, overall presentation, and daily operations.
• Oversee stock control, staff scheduling, health and safety requirements, and adherence to company policies and procedures.
• Act as a confident ambassador for the brand, representing its identity, values, and customer experience at all times.

What We're Looking for in a Supervisor

• Experienced retail leader with a confident, approachable leadership style.
• Passionate about premium lifestyle, fashion, interiors or design.
• Skilled at creating engaging customer experiences that reflect the brand.
• Strong team leader who motivates, supports, and develops people.
• Commercially focused, with a clear drive to achieve sales and performance goals.
• Committed to maintaining high standards and delivering excellent customer service.

Why Join Us?

Join an established and aspirational brand known for its quality, creativity and playful brand ethos.

• Enjoy a competitive salary alongside a generous staff discount.
• Benefit from genuine opportunities for career progression and professional development.
• Become part of a successful, supportive and nurturing business that invests in its people.

Ready to take the next step in your retail career?