Retail Supervisor

Wickes; Oldham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated team leader to enhance customer experiences. In this role, you will support and motivate your team, ensuring the store operates smoothly and efficiently. With a focus on safety and customer satisfaction, you will be instrumental in training new members and managing daily tasks. This position offers fantastic learning opportunities and a comprehensive benefits package, including bonuses, pension contributions, and generous leave. If you are passionate about customer service and eager to grow your career, this is the perfect opportunity for you.

Benefits

Annual bonus up to 5%

Employer pension contribution up to 10%

Up to 35 days of annual leave

20% colleague discount

Cycle to work scheme

Life assurance

Financial Education & loans

Discount platform for savings

Qualifications

• Experience in customer service and team support.
• Ability to train new team members effectively.

Responsibilities

• Supervise team to ensure excellent customer experience.
• Motivate and guide colleagues to achieve store goals.

Skills

Customer Service

Team Leadership

Training and Development

Motivational Skills

Education

High School Diploma

Job description

About the role...

Whatever the day brings, safety will be your first priority. You’ll motivate, guide, and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders, or making sure every customer finds help, you’ll be there to drive success.

About you...

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. Ideally, you have some experience training new team members, supporting scheduling rotas, or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

Please ensure to apply with an up-to-date CV attached. Applications without CVs currently will not be accepted. If you require adjustments to be able to apply, please submit a reasonable adjustment form below.

What can we offer you?

You’ll be supported with fantastic learning and development opportunities and have the chance to grow and develop your career with us. We’ll also provide a benefits package that includes:

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cashback at numerous retailers, and savings on gym memberships.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working, you can read our flexible working statement here or let us know when you apply, and we can discuss this as part of your application process.

Apply now!

Vacancy Reference#99321

Please contact us here if you require any adjustments within the application process. If you require reasonable adjustments at the interview stage, you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required — general enquiries or direct CV applications cannot be accepted via this form.