Retail Supervisor

Welcome Break; Lisburn and Castlereagh District; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Welcome Break discounts

Incentive Schemes

Career progression and training

Holiday entitlement increases

Cycle to work scheme

Free onsite parking

Uniform provided

Job summary

Welcome Break in Lisburn is seeking a capable Retail Supervisor to help run a busy site and support the team on a day-to-day basis. You’ll lead by example on shift and drive excellent customer service while maintaining high standards.

The role offers flexible full-time or part-time hours with temp maternity cover for up to 1 year and attractive benefits. Join a well-known group operating branded forecourts, shops and eateries across Northern Ireland.

Qualifications

• Experience in retail or catering and readiness to step up (or currently a Team Leader or Supervisor)
• Strong motivational and leadership skills on shift
• Pride in delivering great customer service and maintaining high standards
• Ambition to develop a career in management

Responsibilities

• Help run a busy site and support your team daily.
• Lead by example to motivate staff on shift.
• Ensure excellent customer experiences and consistent standards.

Skills

Retail experience

Leadership

Customer service

Team motivation

Job description

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Lisburn, County Down, BT27 5SG, United Kingdom, BT27 5SE

Job ID: 129543

Immediate start available | Flexible full‑time TEMPORARY MATERNITY COVER UP TO 1 YEAR
Earn up to £13.69 per hour with fantastic benefits

Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, M&S, Chick‑Fil‑A, Chopstix, Lavazza, and Greggs.

As a Retail Supervisor at Welcome Break in SHOP/M&S, you’ll play a key role in running a busy site, supporting your team day‑to‑day and helping deliver great experiences for every customer who walks through the door.

You’ll work alongside supportive managers, gain hands‑on leadership experience, and build the skills you need to progress your career, all while working flexible hours that fit around your life.

This role could be a great fit if you:

• Have experience in retail or catering and are ready to step up (or already working as a Team Leader or Supervisor)
• Enjoy motivating others and leading by example on shift
• Take pride in great customer service and keeping standards high
• Are ambitious and interested in developing your career in management

What you’ll get as a Supervisor at Welcome Break:

• Employee discounts (25% off onsiteChick‑Fil‑A, Subway, Burger King, Chopstix, to name a few)
• My Welcome Break discounts - savings at hundreds of hundreds of retailers
• Incentive Schemes (run throughout the year)
• Career progression and brilliant training programmes
• Holiday entitlement increases with service
• Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes – including ebikes
• Free onsite parking
• Uniform provided - of course!

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Immediate start available | Flexible full‑time or part‑time hours
Earn up to £13.69 per hour with fantastic benefits

Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, M&S, Chick‑Fil‑A, Chopstix, Lavazza, and Greggs.

As a [Retail/Store/Restaurant] Supervisor at Welcome Break in [Brand] , you’ll play a key role in running a busy site, supporting your team day‑to‑day and helping deliver great experiences for every customer who walks through the door.

You’ll work alongside supportive managers, gain hands‑on leadership experience, and build the skills you need to progress your career, all while working flexible hours that fit around your life.

This role could be a great fit if you:

• Have experience in retail or catering and are ready to step up (or already working as a Team Leader or Supervisor)
• Enjoy motivating others and leading by example on shift
• Take pride in great customer service and keeping standards high
• Are ambitious and interested in developing your career in management

What you’ll get as a Supervisor at Welcome Break:

• Employee discounts (25% off onsiteChick‑Fil‑A, Subway, Burger King, Chopstix, to name a few)
• My Welcome Break discounts - savings at hundreds of hundreds of retailers
• Incentive Schemes (run throughout the year)
• Career progression and brilliant training programmes
• Holiday entitlement increases with service
• Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes – including ebikes
• Free onsite parking
• Uniform provided - of course!

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.