Retail Supervisor

Welcome Break; Lisburn; On-site; GBP 11,000 - 19,000; Full time

Benefits offered by this job

Employee discounts

Retail discounts

Incentives

Training programs

Holiday entitlement

Cycle to work

Onsite parking

Uniform provided

Job summary

Welcome Break is seeking a Retail Supervisor to help run a busy site in Lisburn. You will support your team on shift, ensure excellent customer service, and help deliver memorable experiences for customers across our brands.

The role offers flexible full‑time hours, development through hands‑on leadership training, and a path toward management progression. Immediate start available for maternity cover with competitive hourly pay.

Qualifications

• Experience in retail or catering and readiness to step up to supervisor.
• Strong leadership and ability to motivate on shift.
• Excellent customer service and maintaining high standards.
• Ambitious with an interest in developing a career in management.

Responsibilities

• Run a busy site, support your team day‑to‑day and help deliver great customer experiences.
• Lead by example on shift and ensure standards are met.
• Collaborate with managers to drive smooth operation and staff development.

Skills

Retail experience

Catering experience

Leadership

Customer service

Job description

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Lisburn, County Down, BT27 5SG, United Kingdom, BT27 5SE

Job ID: 129543

Immediate start available | Flexible full‑time TEMPORARY MATERNITY COVER UP TO 1 YEAR
Earn up to £13.69 per hour with fantastic benefits

Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, M&S, Chick‑Fil‑A, Chopstix, Lavazza, and Greggs.

As a Retail Supervisor at Welcome Break in SHOP/M&S, you’ll play a key role in running a busy site, supporting your team day‑to‑day and helping deliver great experiences for every customer who walks through the door.

You’ll work alongside supportive managers, gain hands‑on leadership experience, and build the skills you need to progress your career, all while working flexible hours that fit around your life.

This role could be a great fit if you:

• Have experience in retail or catering and are ready to step up (or already working as a Team Leader or Supervisor)
• Enjoy motivating others and leading by example on shift
• Take pride in great customer service and keeping standards high
• Are ambitious and interested in developing your career in management

What you’ll get as a Supervisor at Welcome Break:

• Employee discounts (25% off onsiteChick‑Fil‑A, Subway, Burger King, Chopstix, to name a few)
• My Welcome Break discounts - savings at hundreds of hundreds of retailers
• Incentive Schemes (run throughout the year)
• Career progression and brilliant training programmes
• Holiday entitlement increases with service
• Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes – including ebikes
• Free onsite parking
• Uniform provided - of course!

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Immediate start available | Flexible full‑time or part‑time hours
Earn up to £13.69 per hour with fantastic benefits

Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, M&S, Chick‑Fil‑A, Chopstix, Lavazza, and Greggs.

As a [Retail/Store/Restaurant] Supervisor at Welcome Break in [Brand] , you’ll play a key role in running a busy site, supporting your team day‑to‑day and helping deliver great experiences for every customer who walks through the door.

You’ll work alongside supportive managers, gain hands‑on leadership experience, and build the skills you need to progress your career, all while working flexible hours that fit around your life.

This role could be a great fit if you:

• Have experience in retail or catering and are ready to step up (or already working as a Team Leader or Supervisor)
• Enjoy motivating others and leading by example on shift
• Take pride in great customer service and keeping standards high
• Are ambitious and interested in developing your career in management

What you’ll get as a Supervisor at Welcome Break:

• Employee discounts (25% off onsiteChick‑Fil‑A, Subway, Burger King, Chopstix, to name a few)
• My Welcome Break discounts - savings at hundreds of hundreds of retailers
• Incentive Schemes (run throughout the year)
• Career progression and brilliant training programmes
• Holiday entitlement increases with service
• Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes – including ebikes
• Free onsite parking
• Uniform provided - of course!

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.