Retail Supervisor

Edinburgh City Football Club Limited.; Dundee; Hybrid; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Employee discount

Career progression

Supportive team environment

Retail management experience

Job summary

Edinburgh City Football Club Limited in Dundee is seeking a Retail Supervisor to join the Outdoor & Fashion Retail team. You will support the Store Manager, lead a small team, and drive sales while delivering excellent customer service in a fast-paced environment.

The role offers an hourly rate of 13.00–13.50, an employee discount and clear opportunities for career progression as you develop your retail management experience in a supportive team setting.

Qualifications

• Prior retail supervisory or team leadership experience.
• Customer service focused with a hands-on approach.
• Able to lead by example and motivate the team.

Responsibilities

• Support Store Manager in daily operations.
• Lead and motivate the retail team to hit sales targets.
• Deliver exceptional customer service and shopping experience.
• Maintain visual merchandising and stock presentation.
• Assist with stock deliveries and replenishment.
• Provide training and performance support.
• Cover store in Store Manager's absence.
• Help drive sales and achieve KPIs.

Skills

Retail supervisory

Team leadership

Customer service

Sales performance

Merchandising

Stock management

Job description

Retail Supervisor Outdoor & Fashion Retail Dundee 13.00 - 13.50 per hour

We are recruiting for a Retail Supervisor to join a leading outdoor and lifestyle retailer in Dundee. This is a great opportunity for an experienced retail professional who enjoys leading a team, delivering excellent customer service and driving sales.

What's on offer?

• 13.00 - 13.50 per hour


• Employee discount


• Opportunities for career progression


• A supportive team environment


• The opportunity to develop your retail management experience

The Role

As Retail Supervisor, you will support the Store Manager in the day-to-day running of the store, helping to motivate the team, deliver strong commercial results and maintain high retail standards. You'll play a key role in creating a positive shopping experience while ensuring the store operates efficiently.

Key Responsibilities

• Support the Store Manager with the daily running of the store.


• Lead, motivate and support the retail team to achieve sales targets.


• Deliver exceptional customer service and ensure a positive shopping experience.


• Maintain high standards of visual merchandising, stock presentation and store operations.


• Support with stock management, deliveries and replenishment.


• Assist with team training, development and performance.


• Take responsibility for the store in the Store Manager's absence.


• Help drive sales, maximise commercial opportunities and achieve KPIs.

About You

• Previous retail supervisory or team leadership experience.


• A passion for customer service and a hands‑on approach to retail.


• Confident leading, motivating and supporting a team.


• Commercially aware, with an understanding of retail KPIs and sales performance.


• Organised, proactive and comfortable working in a fast‑paced environment.


• A positive attitude and a willingness to lead by example.

If you're an experienced Retail Supervisor looking for your next opportunity in Dundee, we'd love to hear from you.