Key Holder

Zachary Daniels; England; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Staff discount

Career development opportunities

Outdoor retailer brand experience

Team-focused environment

Job summary

Zachary Daniels is recruiting an Assistant Manager for an outdoor retailer in the Lake District. The role involves supporting the Store Manager, leading a team, delivering excellent customer service and achieving commercial targets.

You will be hands-on on the shop floor, modelling best practice, and ensuring smooth day-to-day operations in a busy retail environment. Salary is £26,000 with staff discounts and career development opportunities.

Qualifications

• Previous retail supervisory or management experience.
• Strong customer service and communication skills.
• Interest in outdoor products or activities.
• Ability to lead, motivate and support a team.
• Hands-on, commercially minded approach.

Responsibilities

• Support the Store Manager with the overall operation and performance of the store.
• Lead, motivate and coach the retail team to deliver targets.
• Deliver excellent customer service and share product knowledge.
• Drive sales and help the store achieve its targets.
• Support staff training and day-to-day coaching.
• Maintain high standards of merchandising and store presentation.
• Assist with opening and closing the store as required.
• Assist with stock management, cash handling and procedures.
• Ensure company policies and procedures are followed.

Skills

Retail supervision

Customer service

Team leadership

Commercial mindset

Sales-driven

Outdoor interest

Flexibility

Job description

Assistant Manager | Outdoor Retail | Lake District | £26,000

We are working with a well-established outdoor retailer to recruit an Assistant Manager for one of their stores in the Lake District.

This is a fantastic opportunity for an experienced retail supervisor, Assistant Manager or senior sales professional who enjoys leading a team, delivering excellent customer service and has a genuine interest in the outdoors.

What's in it for you?

• £26,000 annual salary

• Staff discount

• Opportunity to work for a well-established outdoor retailer

• Career development opportunities

• A role within a passionate and knowledgeable team

The Role

As Assistant Manager, you will support the Store Manager with the day-to-day running of the store, helping to deliver outstanding customer service, develop the team and achieve commercial targets.

You'll be hands-on across the shop floor, leading by example and ensuring the store operates efficiently while creating a welcoming environment for customers.

Your responsibilities will include:

• Supporting the Store Manager with the overall operation and performance of the store

• Leading, motivating and supporting the retail team

• Delivering excellent customer service and sharing product knowledge

• Driving sales and helping the store achieve its targets

• Supporting with staff training, development and day-to-day coaching

• Maintaining high standards of merchandising, presentation and store standards

• Taking responsibility for opening and closing the store when required

• Supporting stock management, cash handling and operational procedures

• Ensuring company policies and procedures are followed

About You

We're looking for someone with previous retail experience who is confident supporting a team and taking responsibility for the day-to-day running of a store.

You'll ideally have:

• Previous retail supervisory or management experience

• Strong customer service and communication skills

• The ability to lead, motivate and support a team

• A hands-on, commercially minded approach

• Confidence supporting store operations and achieving sales targets

• An interest in outdoor products, activities or the wider outdoor industry

• The flexibility to support the needs of a busy retail store

BH37403