Retail Supervisor

Deichmann; Chester; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Sales commission

Job summary

Deichmann Chester is seeking an enthusiastic Retail Supervisor for a part-time, 16-hour-per-week role. You will supervise the store team in the absence of the Store Manager, drive excellent customer service, manage stock and merchandising, and support sales targets.

You will work in a fast-paced retail environment, open to shifts 7 days a week, and earn a competitive hourly rate up to 13.41 GBP plus a non-contractual sales commission.

Qualifications

• Previous retail experience with supervisory duties included cashing up and banking.
• Strong interpersonal and communication skills.
• Ability to supervise, motivate and coach a team.
• Willingness to serve all customers and exceed targets.
• Methodical daily task execution, including stock SKU management.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close stores, including cashing up and administrative duties.
• Provide excellent customer service with strong product knowledge.
• Promote and upsell complimentary products with each sale.
• Support management in achieving sales targets and KPIs.
• Assist team as needed and maintain a positive work environment.
• Ensure the store is well merchandised and displays are inviting.
• Process stock deliveries and store transfers.
• Handle customer queries and complaints.

Skills

Retail supervision

Cash handling

Customer service

Team leadership

Stock management

Merchandising

Job description

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close stores, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI's.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

• You will have previous retail experience and ideally will have worked as a supervisor previously., Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention.
• The commitment to work 16 hours per week and the flexibility to work any day (Monday - Sunday).

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Chester store. You will be offered a competitive hourly rate of up to 13.41 per hour + non contractual, hourly sales commission.

At Deichmann, our Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 16 hours per week.