Retail Supervisor

Superdrug Stores Plc; Burnham-on-Sea; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading health & beauty retailer in Burnham-on-Sea is seeking a Team Leader to support daily operations, drive sales, and coach the team. Candidates should have supervisory experience in retail and a strong understanding of KPIs. This role is rewarding with opportunities for career progression and excellent benefits, including discounts and training.

Benefits

Up to 28 days holiday

Up to 30% discount for staff

Excellent training

Sales incentives

Access to Wagestream for real-time pay tracking

Enhanced sick pay and support

Qualifications

• Experience in a supervisory or team leader position within retail.
• Understanding of retail Key Performance Indicators.
• Willingness to learn and perform piercing services.

Responsibilities

• Support daily business activities and drive sales.
• Maximize profit by mitigating errors and costs.
• Develop your team and improve their skills.

Skills

Great management skills

Sales driving

Customer service

Coaching ability

Confidence and resilience

Job description

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug's future Store Managers.

Responsibilities

• You'll support the management team in the day-to-day business activities
• Driving sales, alongside the development and delivery of excellent customer service and store standards.
• Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
• Ideally supervisory or team leader experience within a fast-paced high street retailer
• Understanding of retail Key Performance Indicators; including sales, profit and service
• Confidence, resilience and ambition with the ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
• Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that's what it's all about. Hard work, yes, but rewarding too. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

Benefits

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support