Retail Supervisor

Wickes; Beverley; On-site; GBP 20,000 - 21,000; Part time

Benefits offered by this job

Annual bonus up to 5%

Gain share bonus up to £300/month

Pension contribution up to 10%

Staff discount 20%

Job summary

Wickes in Beverley is seeking a part-time store team member to support daily operations and deliver great customer service. You will act as a key holder, supervise colleagues, and help keep the store clean, stocked, and ready to assist customers.

The role requires weekend availability and flexibility, with shifts and responsibilities focused on giving customers an excellent shopping experience while supporting the team and store standards.

Qualifications

• Experience in delivering excellent customer service.
• Experience training new team members is a plus.
• Available to work weekends and flexible shifts.

Responsibilities

• Motivate, guide and support colleagues to deliver the best customer experience.
• Be a key holder and supervise the team to complete routine tasks.
• Ensure the store is well-maintained, fulfill orders and assist customers as needed.

Skills

Customer service

Team supervision

Training new staff

Scheduling rotas

Key-holder duties

Job description

Position Type: Permanent, Contract Type: Part Time

Hours of work: 30

Posted: 01-Sep-2026

Descriptions & Requirements

About the role...

Whatever the day brings safety will be your first priority. You'll motivate, guide and support your colleagues to achieve the best customer experience possible. You'll be a key holder and supervise your team to complete routine tasks. Whether that's ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you'll be there to drive success.

About you...

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

Working hours/days

• One weekend day every week (could change from Saturdays and Sundays on a weekly basis, however, there is flexibility so if you'd prefer a particular weekend day we will accommodate)
• Shift patterns are 7:00-16:00 or 11:00-20:00 (this job will be more late shifts 11am-8pm, however, there will still be some early shifts as well)
• Flexibility is needed for this job

What can we offer you?

You'll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We'll also equip you with a benefits package that includes:

If you are 21 yrs and over £13.39 phr, 18 yrs - 20 yrs £12.64 phr and under 18 yrs £9.46 phr.

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do.

We're a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here .