Retail Supervisor

Wickes; Stirling; On-site; GBP 13,000 - 18,000; Full time

Benefits offered by this job

Up to 5% annual bonus

Gain share bonus up to £300 per month

Pension contribution up to 10%

Annual leave up to 35 days

20% colleague discount

Lifecycle benefits and discounts

Job summary

Wickes in the United Kingdom is looking for a proactive retail team member to support store operations and deliver excellent customer service. You’ll be a key holder, supervise colleagues on shift, and help keep the store tidy, stocked and ready to assist customers throughout the day.

You’ll work with a friendly team, training new colleagues when needed and contributing to scheduling rotas. The role offers learning and development opportunities and a welcoming, inclusive workplace.

Qualifications

• You have a keen interest in growing your career and supporting your own team.
• You are passionate about delivering exceptional customer service.
• Ideally have some experience training new team members or supporting scheduling rotas.

Responsibilities

• Motivate, guide and support your colleagues to achieve the best customer experience.
• Be a key holder and supervise your team to complete routine tasks.
• Ensure the store is in tip-top shape and fulfil orders.
• Make sure every customer finds help and drive store success.

Job description

About The Role...

Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success.

About You...

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

If you are 21 yrs and over £13.39 phr, 18 yrs - 20 yrs £12.64 phr and under 18 yrs £9.46 phr.

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.