Retail Supervisor

Wickes; Banbury; Hybrid; GBP 13.000 - 18.000; Vollzeit

Benefits dieser Stelle

Annual bonus 5%

Gain share up to £300/month

Pension up to 10%

35 days annual leave

Zusammenfassung

Wickes in Banbury is seeking a customer-focused supervisor to motivate and lead a small team on shift. You will ensure tidy store conditions, assist customers, and help with daily tasks including order fulfillment. You will act as a key holder and support scheduling and onboarding of new colleagues.

The role emphasizes a proactive, enthusiastic approach, with opportunities for learning and development within a supportive retail environment.

Qualifikationen

• Passion for delivering exceptional customer service.
• Experience training new team members.
• Experience in scheduling rotas or being a key-holder.
• Enthusiastic and adaptable attitude.

Aufgaben

• Motivate, guide and support colleagues to achieve the best customer experience.
• Act as key holder and supervise the team to complete routine tasks.
• Ensure the store is tidy, fulfill orders and help customers.
• Assist with training and onboarding of new staff.

Kenntnisse

Customer service

Team leadership

Training others

Rotas scheduling

Jobbeschreibung

About the role...

Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success.

About you...

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

If you are 21 yrs and over £13.39 phr, 18 yrs - 20 yrs £12.64 phr and under 18 yrs £9.46 phr.

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.