Retail Store Supervisors

TN United Kingdom; Dundee; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Store Supervisor for their new Dundee location. This role is pivotal in leading a dedicated team of Sales Consultants, ensuring that customers receive exceptional service while achieving sales goals. As a Store Supervisor, you will be the ambassador of memorable shopping experiences, guiding families through their essential purchases. With a commitment to diversity and inclusion, this forward-thinking company offers a supportive environment and numerous benefits, making it an exciting opportunity for those passionate about retail and customer engagement.

Benefits

33 days holiday, increasing to 40 with service

Buy & Sell holiday schemes

Company bonus schemes

Employer pension contribution from day one

Staff discounts for family & friends

Offers & discounts across various external organizations

Subsidised health & critical illness cover

Enhanced family-related leave policies

Support for loss and bereavement

Menopause-friendly employer

Qualifications

• Experience in a retail supervisory or senior sales role.
• Ability to lead by example and create memorable customer experiences.

Responsibilities

• Lead a small team of Sales Consultants to achieve sales targets.
• Deliver outstanding customer experiences and support store operations.

Skills

Retail supervisory experience

Sales leadership

Customer service excellence

Education

High school diploma

Retail management training

Job description

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Our store teams are the warm arm of reassurance, offering incredible product insight, knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guidance along the parent journey, our team ensures memorable moments for families shopping for essentials like prams, cots, or outfits for special occasions.

The ROLE OF STORE SUPERVISOR

Our SUPERVISORS are ambassadors of these moments and the heart of our award-winning business. At Mamas & Papas, we are expanding our family and seeking an exceptional SUPERVISOR for our new Dundee store. You will lead a small team of Sales Consultants, working closely with the store manager to achieve sales targets and deliver an outstanding customer experience.

This Store Supervisor role involves various hours per week, including weekends.

(Apply to discuss shifts that suit you)

If you have a retail supervisory or senior sales background, enjoy creating memorable experiences for customers, and can lead by example, we would love to hear from you.

No agencies, please: We do not accept unsolicited CVs from recruitment agencies.

We are committed to diversity and inclusion, celebrating all cultures, ethnicities, and gender preferences through our campaigns and actions. We believe in the power of inclusivity to help us grow.

Our Benefits include:

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company bonus schemes
• Employer pension contribution from day one
• Staff discounts for family & friends
• Offers & discounts across various external organizations
• Subsidised health & critical illness cover
• Family-related leave policies, including enhanced maternity, IVF, surrogacy, paternity, and adoption leave
• Foster care & carers leave
• Support for loss and bereavement
• Menopause-friendly employer
• Recognition and appreciation schemes

We aim to create a sustainable future for the next generation, aligning with our