Retail Store Supervisors

Mamas & Papas Limited; Dundee; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Store Supervisor, where you will lead a dedicated team to create magical moments for customers. This role is perfect for someone with a passion for retail and a knack for customer service. You will work closely with the management team to ensure every purchase is a cherished experience. Enjoy a supportive work environment with a commitment to diversity and sustainability, along with fantastic benefits including generous holiday allowances and staff discounts. If you thrive in a dynamic setting and love making customers smile, this opportunity is for you!

Benefits

33 days holiday, increasing up to 40 with service

Buy & Sell holiday schemes

Company Bonus Schemes

Employer pension contribution from day 1

Significant staff discounts for family & friends

Ongoing offers & discounts across various external organizations

Subsidised health & critical illness cover

Supportive family-related leave policies

Employee Recognition schemes

Qualifications

• Experience in retail supervision or senior sales roles.
• Ability to lead and motivate a team.

Responsibilities

• Lead a small team of Sales Consultants to achieve store results.
• Deliver outstanding customer experiences.

Skills

Retail Supervisory Experience

Customer Service

Team Leadership

Education

High School Diploma

Job description

Mamas & Papas at NEXT Dundee,
Unit 1, The Stack Leisure Park,
Harefield Road,
Dundee,
DD2 3XN

Overview

Our store teams are the warm arm of reassurance and the friendly face offering incredible product insight, knowledge, and trust. Whether it's our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers through their parent journey, our teams ensure that every purchase—from a pram to a baby's first birthday outfit—is a magical moment to cherish forever.

The Role of Store Supervisor

Our Supervisors are ambassadors of these magical moments and the heart of our award-winning business. At Mamas & Papas, we are expanding our family and seeking an exceptional Supervisor for our new Dundee store. You will lead a small team of Sales Consultants, working closely with the Store Manager and management team to achieve store results and deliver an outstanding customer experience.

This Store Supervisor role involves various hours per week, including weekends (Saturdays, Sundays, or both). (Apply to discuss shifts that suit you.)

If you come from a retail supervisory or senior sales background, love making customers smile, leading by example, and supporting your team, we would love to hear from you.

How to Apply

To apply for this exciting Supervisor opportunity, please download your CV and complete our short application form. (2 minutes max.)

No agencies, please: We do not accept unsolicited CVs from recruitment agencies or similar, nor any associated terms and conditions.

Our Commitment to Diversity

We at Mamas & Papas are committed to championing people of all cultures, ethnicities, and gender preferences. We celebrate diversity through our campaigns and actions, believing in the power of inclusivity to help us move forward together.

Benefits

• 33 days holiday, increasing up to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1
• Significant staff discounts for family & friends
• Ongoing offers & discounts across various external organizations
• Subsidised health & critical illness cover
• Supportive family-related leave policies (including enhanced maternity, IVF, surrogacy, paternity, adoption, shared parental leave)
• Foster Care & Carers Leave
• Support for Loss and Bereavement
• Menopause Friendly Employer
• Employee Recognition schemes

We are committed to sustainability and a better future. Visit our website to view our "For the Future" commitment.

And, of course, a great team to work with!

(NB*: All benefits are subject to contracts and individual scheme criteria.)

Award Recognition

Finalists: 2024 - Retail Week - "Happiest Retailer to Work For"