Retail Store Supervisor/Team Leader (12mth FTC)

Mamas & Papas; Warrington; On-site; GBP 9,400 - 12,000; Part time

Benefits offered by this job

33 days holiday

Staff discounts

Company Bonus Schemes

Pension from day 1

Benefits Hub discounts

Health & wellness support

Enhanced parental leave

Job summary

Mamas & Papas Warrington store is seeking a part-time Store Supervisor to lead a small team of Sales Consultants, supporting the Store Manager to deliver outstanding customer experiences.

The role covers 20 hours over 4 days with specific shift blocks, and requires experience in retail supervision or senior sales.Join a team that values diversity and delivers magical moments for customers.

Qualifications

• Experience as a retail supervisor or senior sales role.
• Passionate about delivering excellent customer service.
• Strong communication and team leadership skills.

Responsibilities

• Lead a small team of Sales Consultants and work with store management to hit targets.
• Deliver exceptional in-store experiences and customer service.
• Support scheduling and daily store operations to run smoothly.

Skills

People leadership

Retail operations

Customer service

Team motivation

Job description

Retail Store Supervisor/Team Leader (12mth FTC)

Warrington (Mamas & Papas at M&S)

Overview

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.

The ROLE OF STORE SUPERVISOR

Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Warrington store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.

This Store Supervisor opportunity covering 20 hours per week, across 4 days, shifts being

• Monday 5.15-10.15
• Tuesday 10-3
• Friday 7.30-12.30
• Sunday 11.15-4.15

If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

We're a Business that cares, so here's just some of our Benefits on offer:

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment

....Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to individual schemes criteria & terms)

We're Award Winning!!