Retail Store Supervisor/Team Leader

Mamas & Papas

Fareham

On-site

GBP 21,000 - 28,000

Full time

6 days ago
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Benefits offered by this job

33 days holiday, increasing up to 40
Buy & Sell holiday schemes
Company Bonus Schemes
Employer pension contribution from day
Staff discounts for family & friends
Benefits Hub discounts
Subsidised health & critical illness
Family related leave policies
Foster Care & Carers Leave
Loss and Bereavement
Menopause Friendly Employer
Employee Recognition Schemes
For the Future commitment
Great colleagues to work with

Job summary

Mamas & Papas Fareham is seeking an experienced Store Supervisor to help lead our busy team and deliver outstanding customer experiences. You will mentor a small group of Sales Consultants and work closely with the Store Manager to meet store targets with a friendly, motivating approach.

This role covers 40 hours per week across 5 days, with weekend work on Saturdays and/or Sundays. If you bring retail leadership and a passion for great service, we’d love to hear from you.

Qualifications

  • Retail supervision experience preferred.
  • Strong leadership and customer service focus.

Responsibilities

  • Lead a small team of Sales Consultants and support the Store Manager to achieve store results and deliver an exceptional customer experience.
  • Manage day-to-day store operations and ensure standards are maintained.
  • This Store Supervisor role is 40 hours per week across 5 days, including weekends.

Job description

Overview

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.

The ROLE OF STORE SUPERVISOR

Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Fareham store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.

This Store Supervisor opportunity covering 40 hours per week, across 5 days, including either Saturdays, Sundays, or both.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits
  • 33 days holiday, increasing up to 40 with service.
  • Buy & Sell holiday schemes
  • Company Bonus Schemes
  • Employer pension contribution from day 1 enrolment.
  • Significant staff discounts for family & friends from our shops & online
  • Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
  • Subsidised health & critical illness cover and insurances
  • Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
  • Supportive Foster Care & Carers Leave offering
  • Support for Loss and Bereavement
  • A Menopause Friendly Employer
  • Employee Recognition and Appreciation Schemes
  • At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment
  • Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to individual schemes criteria & terms)

We're Award Winning!!

WINNERS: 2023 Retail Week - "Best Retailer" under £250m

WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m

Mamas & Papas (Fareham)

Whiteley Shopping Centre, Whiteley Way

Fareham

PO15 7PD

Overview

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.

The ROLE OF STORE SUPERVISOR

Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Fareham store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.

This Store Supervisor opportunity covering 40 hours per week, across 5 days, including either Saturdays, Sundays, or both.

If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits
  • 33 days holiday, increasing up to 40 with service.
  • Buy & Sell holiday schemes
  • Company Bonus Schemes
  • Employer pension contribution from day 1 enrolment.
  • Significant staff discounts for family & friends from our shops & online
  • Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
  • Subsidised health & critical illness cover and insurances
  • Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
  • Supportive Foster Care & Carers Leave offering
  • Support for Loss and Bereavement
  • A Menopause Friendly Employer
  • Employee Recognition and Appreciation Schemes
  • At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment
  • Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to individual schemes criteria & terms)

We're Award Winning!!

WINNERS: 2023 Retail Week - "Best Retailer" under £250m

WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m

Mamas & Papas (Fareham)

Whiteley Shopping Centre, Whiteley Way

Fareham

PO15 7PD

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