Retail Store Supervisor/Team Leader

Mamas & Papas; Glasgow; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

33 days holiday

Buy & Sell holiday

Company bonus schemes

Pension from day 1

Staff discounts

Benefits hub discounts

Health & life insurances

Maternity / parental leave

Diversity & inclusion

Job summary

Mamas & Papas is looking for a Store Supervisor to join our Cheshire Oaks team. This role covers 20 hours per week, spread over four days, with the possibility of including weekends.

You will lead a small team of Sales Consultants and work closely with the Store Manager to drive great customer experiences. Ideal candidates will have retail supervisory or senior sales experience, a passion for helping families, and a hands-on leadership style.

Qualifications

• Experience supervising a retail team
• Strong customer service orientation
• Proven ability to lead by example

Responsibilities

• Lead a small team of Sales Consultants
• Collaborate with Store Manager to achieve store results
• Deliver excellent customer experiences and insights

Skills

Retail supervision

Customer service

Team leadership

Job description

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.

The ROLE OF STORE SUPERVISOR

Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Cheshire Oaks store, leading a small team of Sales Consultants, working closley with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.

This Store Supervisor opportunity covering 20 hours per week, across 4 days, including either Saturdays, Sundays, or both.

If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.

No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable - one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our "For the Future" commitment

....Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to individual schemes criteria & terms)

We're Award Winning!!

WINNERS: 2023 Retail Week -"Best Retailer" under £250m

WINNERS: 2022 Retail Gazette -"Best Game Changer Retailer" under £500m