Retail Store Supervisor (16h, Fixed-Term)

Cj Lang & Son Ltd; Dunfermline; On-site; GBP 12,000 - 15,000; Full time

Job summary

SPAR Halbeath in Dunfermline is seeking a Supervisor (Fixed Term) for a 16-hour role to support day-to-day store operations and customer service. You will assist the Store Manager, oversee shifts, and uphold store standards at SPAR Halbeath.

The role requires leadership, strong customer service, and teamwork, with responsibilities spanning opening/closing, cash handling, merchandising, and stock control. A practical, customer-focused approach is essential.

Qualifications

• Ability to lead a team.
• Excellent customer service.
• Strong communication skills.
• Effective delegation skills.
• Good attention to detail.

Responsibilities

• Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
• Responsible for opening and closing of the Store
• Attend call outs if the store alarm is activated during non-trading hours
• Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
• Cash up and balance tills in line with company cash procedures
• Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
• Merchandise store according to store standards and company planograms
• Actively sell and promote offers to customers
• Process all sales transactions accurately and in line with Company procedures
• Adhere to all Company security measures to protect colleagues and stock
• Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
• Deputise and provide cover for the Store Manager in their absence
• Follow all current Company procedures in line with current legal requirements
• Complete all relevant training requirements to fulfil the role
• Maintain a high standard of cleanliness in the store at all times

Skills

Lead a team

Excellent customer service

Strong communication skills

Effective delegation skills

Attention to detail

Job description

SPAR Halbeath in Dunfermline is seeking a Supervisor (Fixed Term) for a 16-hour role to support day-to-day store operations and customer service. You will assist the Store Manager, oversee shifts, and uphold store standards at SPAR Halbeath.

The role requires leadership, strong customer service, and teamwork, with responsibilities spanning opening/closing, cash handling, merchandising, and stock control. A practical, customer-focused approach is essential.