Supervisor - Larbert Main St - 24 hours

Cj-Lang-; Larbert; On-site; GBP 21,000 - 27,000; Full time

Job summary

CJ Lang & Son Ltd is recruiting a Supervisor for SPAR Larbert on Main St. You will work as part of a team to deliver outstanding customer service and assist the Store Manager with daily shop operations.

Responsibilities include opening and closing the store, supervising staff on shift, cash handling, merchandising to planograms, promoting offers, completing transactions accurately, and upholding store standards and security.

Qualifications

• Experience in delivering customer service in a retail environment.
• Ability to supervise and support team during shifts.
• Cash handling and till balancing accuracy.

Responsibilities

• Provide friendly, efficient customer service across store areas.
• Open and close the store.
• Attend call outs during non-trading hours.
• Supervise and allocate tasks to shift staff.
• Cash up and balance tills per procedures.
• Promote brand through professional presentation.
• Merchandise store to planograms.
• Sell and promote offers to customers.
• Process sales transactions accurately.
• Adhere to security measures for staff and stock.
• Use systems for price checking and stock control.
• Deputise for Store Manager in their absence.
• Follow procedures and training.
• Maintain cleanliness of the store.

Skills

Customer service

Team supervision

Cash handling

Stock control

Merchandising

Sales

Store operations

Security awareness

Tools

POS systems

Price checking systems

Shelf Edge Labelling (SEL)

Stock control systems

Job description

C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by outstanding operational organisation.

We are looking for a Supervisor to join our team at SPAR Larbert Main St.

As a Supervisor you will work as part of a team to deliver exceptional customer service at all times whilst upholding the Company Values. This will involve assisting the Store Manager with the day to day running of the store.

ACTIVITIES

• Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
• Responsible for opening and closing of the Store
• Attend call outs if the store alarm is activated during non-trading hours
• Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
• Cash up and balance tills in line with company cash procedures
• Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
• Merchandise store according to store standards and company planograms
• Actively sell and promote offers to customers
• Process all sales transactions accurately and in line with Company procedures
• Adhere to all Company security measures to protect colleagues and stock
• Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
• Deputise and provide cover for the Store Manager in their absence
• Follow all current Company procedures in line with current legal requirements
• Complete all relevant training requirements to fulfil the role
• Maintain a high standard of cleanliness in the store at all times