Retail Store Manager - WALTHAMSTOW

JG Foods t/a Grape Tree Limited; Walthamstow; On-site; GBP 25,000 - 33,000; Full time

Job summary

Grape Tree Limited in Walthamstow invites applications for a Retail Store Manager to lead our local store with a hands-on approach. The role focuses on delivering excellent customer service, managing stock, and driving everyday sales within a 35-hour week.

Reporting to the Retail Operations Manager, you will ensure the store is well stocked, clean, compliant, and equipped to create a positive shopping experience that encourages return visits and strong store performance.

Qualifications

• Experience in food retail is preferred.
• Strong stock control and banking experience.
• Flexible to work across Monday to Sunday.
• Hands-on leadership style in a retail environment.

Responsibilities

• Manage stock control, deliveries, and banking.
• Hands-on manager who models best practices.
• Operate the till according to company instructions.
• Provide high standards of customer service.
• Maintain shelves, pricing, and stock rotation.
• Ensure hygiene, cleanliness, and safety.

Skills

Customer service

Staff supervision

Organisation

Retail management

Food retail

Job description

RETAIL STORE MANAGER WALTHAMSTOW – 35 HOURS PER WEEK

Established in 2012 Grape Tree currently has 210 stores in the UK

We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our WALTHAMSTOW store. You will be reporting to the Retail Operations Manager and typically your duties will include:

ROLE

You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.

RESPONSIBILITIES

• Strong understanding of stock control ie ordering goods, dealing with deliveries and banking monies
• You must be a hands on manager
• Operate the till in accordance with the company instructions
• Provide highest possible standard of customer service.
• Ensure that the shelves are well filled/stocked and faced up at all times.
• Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the ``use by`` date and advise management of any ``Best before`` issues.
• Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
• Observe company rules at all times and report any breach of company rules witnessed.
• Ensuring all staff fully co-operate to ensure the smooth running of the store.

ESSENTIAL SKILLS / EXPERIENCE

• Ability to provide excellent customer service, ideally with experience in food retail.
• Excellent staff supervision and organisational skills
• Organised & practically minded, be able to roll your sleeves up and get stuck in
• You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.

The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours

We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets