Retail Store Manager

JG Foods t/a Grape Tree; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

JG Foods t/a Grape Tree Newport is seeking an ambitious Retail Store Manager to represent our brand in Newport. You will report to the Retail Operations Manager and drive excellent customer service and store presentation.

This hands-on role requires strong cash handling, stock control, accurate pricing and active staff supervision, ensuring shelves are well stocked and compliant with hygiene and safety standards.

Qualifications

• Ambitious and enthusiastic with a hands-on management style.
• Experience in food retail and delivering high service standards.
• Strong cash handling, stock control, pricing and merchandising skills.
• Able to supervise staff and maintain hygiene, safety and store cleanliness.

Responsibilities

• Oversee stock control, orders, deliveries and banking.
• Operate till and ensure accurate pricing and promotions.
• Provide best-in-class customer service and store presentation.
• Lead and develop store staff to ensure smooth operations.
• Ensure compliance with health and safety standards.

Skills

Customer service

Cash handling

Staff supervision

Stock control

Pricing & stock rotation

Hygiene & safety

Flexibility

Organised & hands-on

Experience in food retail

Job description

We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our NEWPORT store. You will be reporting to the Retail Operations Manager and typically your duties will include, You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.

• a) Strong understanding of stock control ie ordering goods, dealing with deliveries and banking monies
• b) You must be a hands on manager
• c) Operate the till in accordance with the company instructions
• d) Provide highest possible standard of customer service.
• e) Ensure that the shelves are well filled/stocked and faced up at all times.
• f) Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the ``use by`` date and advise management of any ``Best before`` issues.
• g) Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
• h) Observe company rules at all times and report any breach of company rules witnessed.
• i) Ensuring all staff fully co-operate to ensure the smooth running of the store.
• a) Ability to provide excellent customer service, ideally with experience in food retail.
• b) Good cash handling skills.
• c) Excellent staff supervision and organisational skills
• d) Organised & practically minded, be able to roll your sleeves up and get stuck in
• e) You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.

The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours.

We are looking for someone with flair and ideas