Retail Store Manager (Southampton Portswood, Shirley and Ferndown)

Cancer Research UK; Winchester; On-site; GBP 26,000 - 31,000; Full time

Job summary

Cancer Research UK is seeking an engaging Retail Store Manager to drive sales and fundraising in their Southampton stores. You will lead a diverse team, ensuring excellent customer service while managing store operations and building community relationships. This full-time position offers a competitive salary plus benefits in a passionate environment aiming to beat cancer.

Benefits

Retirement plan

Generous leave

Discounts

Gym membership

Wellbeing support

Qualifications

• Experience managing and inspiring a diverse team.
• Comfortable working within targets and motivating others.
• Ability to multi-task in a lively environment.

Responsibilities

• Guide and engage a diverse team of paid staff and volunteers.
• Take ownership of the store’s commercial operations.
• Build relationships with the local community.

Skills

Team Management

Customer Service

Commercial Awareness

Flexibility

Organizational Skills

Job description

Endless pre-loved items. A crucial source of fundraising. A store that runs your way.

Retail Store Manager

£26,259 - £30,804 plus benefits

Reports to: Area Manager

Department: Trading

Contract: 6-month fixed term

Hours: Full time 37.5 hours per week

Location: Southampton Portswood, Shirley, and Ferndown shops

Closing date: Sunday 22nd June 2025, 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.

Please note: You must be eligible to work in the UK to apply. Cancer Research UK cannot offer visa sponsorship.

About Cancer Research UK: We exist to beat cancer. We are professionals with purpose, but we need to go much further and faster. We’re looking for a talented individual who shares our vision.

Role overview: We’re seeking a motivating store manager to join our trading team. You’ll act as an ambassador for Cancer Research UK, motivating your team to maximize sales and fundraising targets. Your store will be a community hub where people learn about our work and see our impact.

Key responsibilities:

• Guide, inspire, and engage a diverse team of paid staff and volunteers, including recruitment, retention, and development.
• Take ownership of the store’s commercial operations, including display, merchandising, stock management, standards, layout, sales, and income.
• Lead by example, providing excellent customer and supporter service.
• Maximize profit through effective cost control and sales strategies.
• Build relationships with the local community and colleagues.
• Organize and run creative fundraising events to meet targets.
• Ensure compliance with health and safety, safeguarding, security, administration, and HR policies.
• Perform manual handling and physical activities as part of daily duties.

Candidate requirements:

• Experience managing and inspiring a diverse team.
• Comfort working within targets and motivating others.
• Ability to multi-task in a lively environment.
• Knowledge of excellent customer service.
• Commercial awareness and understanding of high street fashion retail.
• Adaptability to changing situations and ability to work independently.
• Awareness of pricing, value, and item worth.
• Flexibility to work on a rota basis, balancing business needs with personal life.

[Download the full role profile]

What you will gain: We offer a competitive salary, benefits, career development opportunities, and support tools. Benefits include a retirement plan, generous leave, discounts, gym membership, and wellbeing support from the Retail Trust.

Application process: We use anonymized shortlisting to promote equality, diversity, and inclusion. CVs are required but will only be reviewed after interview invitations. You will undergo 4 weeks of training, possibly at a different location. Employment is subject to a satisfactory DBS check.

For more information, visit our website or contact us at [e-mail].

Follow us on: LinkedIn, Facebook, Instagram, X, and YouTube.

We encourage applications from all backgrounds, especially underrepresented ethnic minorities. Please inform us of any adjustments needed during the application process by contacting [e-mail] or calling 020 3469 8400.

We do not accept applications from individuals under 18 to ensure safety and safeguarding.