Retail Store Manager (Southampton Portswood, Shirley and Ferndown)

Cancer Research UK; Salisbury; On-site; GBP 26,000 - 31,000; Full time

Job summary

Cancer Research UK is seeking a Retail Store Manager for their Southampton locations. This role involves leading and inspiring a diverse team, managing store operations, maximizing fundraising targets, and building community relationships. The position offers a generous salary and benefits, with a focus on personal and professional development.

Benefits

Retirement plan

Flexible leave

Discounts

Gym membership

Wellbeing support

Qualifications

• Experience managing a diverse team.
• Comfort working within targets.
• Knowledge of customer service principles.

Responsibilities

• Inspiring and engaging a team of paid staff and volunteers.
• Managing store operations including sales and customer service.
• Organizing fundraising events and community building.

Skills

Team Management

Customer Service

Commercial Awareness

Multi-tasking

Adaptability

Job description

Endless pre-loved items. A crucial source of fundraising. A store that runs your way.

Retail Store Manager

£26,259 - £30,804 plus benefits

Reports to: Area manager

Department: Trading

Contract: 6-month fixed term

Hours: Full time 37.5 hours per week

Location: Southampton Portswood, Shirley, and Ferndown shops

Closing date: Sunday 22nd June 2023, 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.

Please note: You must be eligible to work in the UK to apply. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, but we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re seeking a motivating store manager to join our trading team. You’ll act as an ambassador for Cancer Research UK, motivating your team to maximize sales and fundraising targets. Your shop will be a community hub where people meet, understand our brand, and see the great work we do.

What will I be doing?

• Guiding, inspiring, and engaging a team of paid staff and volunteers, including recruitment, retention, and development of a diverse team.
• Taking ownership of the commercial aspects of your store, including display, merchandising, stock management, maintaining standards, store layout, sales, and income.
• Leading by example and providing excellent customer and supporter service.
• Maximizing profit through effective cost control and sales strategies.
• Building relationships with the local community and colleagues.
• Organizing and running creative fundraising events to meet targets.
• Ensuring compliance with health and safety, safeguarding, security, administration, and HR policies.
• Performing manual handling and physical activities as part of daily duties.

What are you looking for?

• Experience managing and inspiring a diverse team.
• Comfort working within targets and motivating others.
• Ability to multi-task in a lively environment.
• Knowledge of excellent customer service principles.
• Commercial awareness.
• Knowledge of high street fashion retail.
• Adaptability and ability to work independently in changing situations.
• An understanding of the value of items.
• Flexibility to work on a rota basis, balancing work and personal life.

[Download the full role profile]

What will I gain?

We offer a generous salary and benefits package, career and personal development opportunities, and high-quality tools and policies to support your work. Benefits include a retirement plan, flexible leave, discounts, gym membership, and wellbeing support from the Retail Trust.

How do I apply?

We operate an anonymized shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be viewed after invitation to interview. Please complete the work history section of the online application form.

You will spend 4 weeks in a training shop learning from a Training Shop Manager, possibly at a different location. Employment is subject to a satisfactory DBS check.

For more information, visit our website or contact us at [e-mail].

Follow us on: LinkedIn, Facebook, Instagram, X, and YouTube.

We encourage applications from all backgrounds, especially underrepresented ethnic minorities. Please inform us of any adjustments needed during the application process by contacting [e-mail] or calling 020 3469 8400.

We do not recruit individuals under 18 to ensure safety and safeguarding.