Retail Store Manager (Southampton Portswood, Shirley and Ferndown)

Cancer Research UK; Ferndown; On-site; GBP 26,000 - 31,000; Full time

Job summary

Cancer Research UK is seeking a motivated Retail Store Manager to lead their store in Ferndown, ensuring effective team management and high-level fundraising efforts. The successful candidate will implement store strategies, engaging with the local community while fostering a dedicated team environment focused on excellence in customer service.

Benefits

Generous salary

Substantial retirement plan

Flexible leave

Discounts

Gym membership

Wellbeing support from the Retail Trust

Qualifications

• Experience managing and inspiring a diverse team.
• Comfort working within targets and motivating others.
• Knowledge of high street fashion retail.

Responsibilities

• Guiding and engaging a team of paid staff and volunteers.
• Ownership of commercial running of the store.
• Organising and running creative fundraising events.

Skills

Team management

Customer service

Commercial awareness

Multi-tasking

Adaptability

Job description

Endless pre-loved items. A crucial source of fundraising. A store that runs your way.

Retail Store Manager

£26,259 - £30,804 plus benefits

Reports to: Area manager

Department: Trading

Contract: 6 month fixed term

Hours: Full time 37.5 hours per week

Location: Southampton Portswood, Shirley and Ferndown shops

Closing date: Sunday 22nd June 2025 23:55. This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re looking for a motivating store manager to join Cancer Research UK’s trading team. You’ll act as an ambassador for Cancer Research UK, motivating your team to maximise sales and fundraising targets. Your shop will be a place where your community meets our people, understands our brand, and sees some of the great things we do.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Guiding, inspiring, and engaging a team of paid staff and volunteers, including recruitment, retention, and development of a diverse shop team.
• Taking ownership and responsibility for the commercial running of your store, including display and merchandising, stock management, maintaining shop standards, store layout, sales, and income.
• Leading by example and providing excellent customer and supporter service.
• Maximising profit through effective cost control and sales.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Organising and running creative fundraising events to achieve targets.
• Maintaining compliance with health and safety, safeguarding, security, administration, and HR policies.
• Manual handling and physical activity are part of the role.

What are you looking for?

• Experience managing and inspiring a diverse team.
• Comfort working within targets and motivating others to achieve them.
• Ability to multi-task in a lively environment.
• Knowledge of excellent customer service.
• Commercial awareness.
• Knowledge of high street fashion retail.
• Adaptability and ability to work independently.
• Awareness of the value of items.
• Flexibility to work on a rota basis, balancing business needs and personal life.

[Download the full role profile]

What will I gain?

Support through a generous salary, benefits, career and personal development opportunities, and high-quality tools and policies. Benefits include a substantial retirement plan, flexible leave, discounts, gym membership, and wellbeing support from the Retail Trust.

How do I apply?

We use an anonymised shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be viewed after invitation to interview. Please complete the work history section of the online application form.

You will spend 4 weeks in a training shop to learn from a Training Shop Manager, possibly at a different location. Employment is subject to a satisfactory DBS check.

For more information, visit our website or contact us at [e-mail]. Follow us on LinkedIn, Facebook, Instagram, X, and YouTube for updates.

We encourage applications from all backgrounds, especially underrepresented ethnic minorities. Please inform us of any adjustments needed during the process by contacting [e-mail] or calling 020 3469 8400.

We do not recruit anyone under 18 to ensure health, safety, and safeguarding.