Retail Store Manager (Southampton Portswood, Shirley and Ferndown)

Cancer Research UK; Ringwood; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading charity organization seeks a motivated Retail Store Manager to lead their trading team. Responsible for maximizing sales and community engagement, this full-time role offers a competitive salary and benefits, requiring strong leadership and commercial awareness in a vibrant retail environment.

Benefits

Competitive salary

Comprehensive benefits package

Career development opportunities

Support for wellbeing from the Retail Trust

Qualifications

• Experience managing and inspiring a diverse team.
• Ability to work within targets and motivate others.
• Understanding of excellent customer service.

Responsibilities

• Leading and engaging a team of paid staff and volunteers.
• Managing commercial aspects, including stock management.
• Building relationships with the local community.

Skills

Leadership

Customer Service

Commercial Awareness

Multi-tasking

Adaptability

Job description

Endless pre-loved items. A crucial source of fundraising. A store that runs your way.

Retail Store Manager

£26,259 - £30,804 plus benefits

Reports to: Area Manager

Department: Trading

Contract: 6-month fixed term

Hours: Full-time 37.5 hours per week

Location: Southampton Portswood, Shirley, and Ferndown shops

Closing date: Sunday 22nd June 2025 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.

Please note: You must be eligible to work in the UK to apply. Cancer Research UK cannot offer visa sponsorship.

About Cancer Research UK: We exist to beat cancer. We are dedicated professionals with a purpose, working every day to make a difference. We are seeking a talented, motivated store manager to join our trading team. You will act as an ambassador, motivating your team to maximize sales and fundraising targets. Your store will be a community hub where people learn about our work and see the impact of their support.

Responsibilities include:

• Leading, inspiring, and engaging a team of paid staff and volunteers, including recruitment, retention, and development.
• Managing the commercial aspects of your store, including display, merchandising, stock management, and maintaining standards.
• Providing excellent customer and supporter service.
• Maximizing profits through effective cost control and sales strategies.
• Building relationships with the local community and colleagues.
• Organizing and running creative fundraising events to meet targets.
• Ensuring compliance with health and safety, safeguarding, security, and HR policies.
• Manual handling and physical activity as part of daily duties.

Candidate requirements:

• Experience managing and inspiring a diverse team.
• Ability to work within targets and motivate others.
• Multi-tasking skills in a lively environment.
• Understanding of excellent customer service.
• Commercial awareness and knowledge of high street fashion retail.
• Adaptability and independence.
• Awareness of pricing, value, and item worth.
• Flexibility to work on a rota basis, balancing business needs with personal life.

[Download the full role profile]

Benefits include: A competitive salary, comprehensive benefits package, career development opportunities, and support from the Retail Trust for wellbeing.

Application process: We use anonymized shortlisting to promote equality, diversity, and inclusion. CVs are required but will only be viewed after interview invitation. You will undergo 4 weeks of training, possibly at a different location. Employment is subject to a satisfactory DBS check.

For more information, visit our website or contact us at [e-mail]. Follow us on LinkedIn, Facebook, Instagram, X, and YouTube for updates.

We encourage applications from all backgrounds, especially under-represented groups. Please inform us of any adjustments needed during the application process. Contact [e-mail] or call 020 3469 8400. We do not recruit individuals under 18 to ensure safety and safeguarding.