Retail Store Manager - Lead Big-Box Team & Customer Experience

Excel Recruitment; Ballymena; Presencial; GBP 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary 33K

Bonus

Life assurance

Discounts

Maternity and paternity leave

Sick pay

Descripción de la vacante

Excel Recruitment is supporting a leading big-box retailer in Ballymena to hire a dynamic Retail Manager. You will own daily store operations, from stock control and merchandising to staffing and compliance, and you will deliver an outstanding customer experience in a fast-paced, high-volume environment.

This is a role built on leadership, initiative and real accountability. You should have a proven track record in retail management, experience leading teams of 25+ people, and a customer-first

Formación

• Proven track record in retail management, ideally in a big box or large-format store.
• Experience leading teams of 25+.
• Strong leadership, people management, and organizational skills.

Responsabilidades

• Lead Daily Store Operations: From stock control and merchandising to staffing and compliance, ensure the store runs smoothly and efficiently.
• Champion the Customer Experience: Bring energy and passion to every interaction, creating memorable shopping experiences that build loyalty and trust.
• Inspire & Motivate Your Team: Lead by example, setting high standards and cultivating a team culture rooted in collaboration, accountability, and results.
• Problem-Solve in Real Time: Use your initiative and quick thinking to resolve challenges and keep operations running smoothly.
• Communicate with Clarity: Maintain open and productive lines of communication between your team and senior management, ensuring everyone is aligned and supported.

Descripción del empleo

Excel Recruitment is supporting a leading big-box retailer in Ballymena to hire a dynamic Retail Manager. You will own daily store operations, from stock control and merchandising to staffing and compliance, and you will deliver an outstanding customer experience in a fast-paced, high-volume environment.

This is a role built on leadership, initiative and real accountability. You should have a proven track record in retail management, experience leading teams of 25+ people, and a customer-first