Retail Store Manager: Lead a High-Performance Team

JG Foods t/a Grape Tree Limited; Bishop's Stortford; On-site; GBP 26,000 - 32,000; Full time

Job summary

Grape Tree is seeking a motivated Retail Store Manager for our Bishop's Stortford store. You will lead a small team, deliver great customer service and oversee daily store operations to maximise sales and store standards.

You will develop your team, coach colleagues on service, stock control and cash handling, and drive performance through clear leadership and hands-on presence on the shop floor.

Qualifications

• Proven experience leading small retail teams and delivering great customer service.
• Ability to coach staff on service, stock control and cash handling.
• Strong organisational and communication skills to drive store performance.
• Hands-on leader who can motivate and develop others on the shop floor.

Responsibilities

• Lead, motivate and develop a small team to deliver excellent customer service.
• Oversee stock, deliveries and back-of-house organisation.
• Maintain cash handling and store security procedures.
• Drive daily performance through clear direction and teamwork.
• Ensure store presentation and customer experience meet standards.

Skills

People leadership

Customer service

Team development

Communication

Organisational skills

Problem solving

Tools

POS systems

Job description

Grape Tree is seeking a motivated Retail Store Manager for our Bishop's Stortford store. You will lead a small team, deliver great customer service and oversee daily store operations to maximise sales and store standards.

You will develop your team, coach colleagues on service, stock control and cash handling, and drive performance through clear leadership and hands-on presence on the shop floor.